Returns & Exchange Policy

Customer satisfaction is extremely important to us!  If for any reason you are dissatisfied with your purchase, please contact us at  We will gladly accept the return/exchange of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase.

Items that will be exchanged can be sent to us with a note that includes the following detail:

Your name, order number, and request for exchange/refund to the address listed below: 


150 Monument Road

Suite 207

Bala Cynwyd, PA 19004

Online courses, guides, and programs are non-refundable.

Once the course is purchased/accessed, no refund will be granted regardless of the reason. All online training courses, guides and programs are tested extensively on all types of systems, browsers, and devices.